QQPoker Privacy Policy in Indonesia for Account Data, Payments and User Rights

This page covers how QQ Poker collects, uses, stores, and protects personal data for players in Indonesia, covering account setup, payment processing, and all in-platform activity across desktop and mobile. The privacy policy aligns with GDPR compliance standards and outlines what information is gathered, why it is handled, and how long it is kept. Review this policy carefully before registering to understand your data privacy rights on the platform.
Privacy Policy

QQPoker Data Collection During Account Setup and Transactions

QQ Poker collects name, contact details, date of birth, government-issued ID, IP address, MAC address, payment card details, and transaction history from Indonesian players during account setup and activity.

CategorySpecific PointsRetention Period
IdentityFull legal name, date of birth, government IDUp to 8 years
ContactEmail address, phone numberAccount lifetime plus legal hold
DeviceIP address, MAC addressFraud prevention logs
PaymentCard number, transaction amounts, historyUp to 8 years
Game activitySession timestamps, bet recordsAnalytics and account management

Contact the Data Protection Officer to clarify which categories apply to your QQ Poker account.

QQPoker Indonesia Data Use for Account Management and Fraud Prevention

QQ Poker processes personal information from Indonesian players under its GDPR-aligned privacy framework for the following purposes:

QQPK account management and player data protection.

Purposes for Which QQ Poker Processes Player Data

  • creating and managing your QQ Poker account;
  • verifying account details and submitted documents;
  • detecting and preventing fraud across payment and gaming activity;
  • meeting legal and regulatory requirements;
  • sending service updates and transactional notifications;
  • conducting analytics and offering promotions with your consent.

To stop information processing, contact QQ Poker at the email listed in this privacy policy.

QQPoker Data Sharing With Partners, Authorities and Verification Bodies

QQ Poker shares personal information only when strictly necessary, with all third parties contractually bound to comply with protection standards.

Recipient CategoryLegal Basis
Group companies and payment partnersContract performance
Verification bodiesLegal obligation, KYC
Fraud prevention authoritiesLegitimate interest
Regulators and auditorsLegal obligation
Law enforcementLegal obligation
Potential investors or acquirersLegitimate interest

QQ Poker does not sell user records to third parties or authorize use of player information beyond defined transfer purposes.

QQPoker User Rights, Security Measures and Data Retention

Indonesian players hold full privacy rights under QQ Poker’s GDPR-aligned policy, including access, correction, deletion, restriction, portability, consent withdrawal, and the right to file a complaint with a supervisory authority. Requests receive an initial response within 72 hours and full resolution within 1 calendar month under GDPR Article 12. Payment records are encrypted, breaches are reported under GDPR Article 33, and all retained information is kept for up to 8 years.

FAQ

What personal information does QQ Poker collect from Indonesian users during registration?

During account setup, the platform collects name, contact details, date of birth, government ID, and device information. Payment card details and transaction history are recorded when you make deposits or withdrawals.

Can Indonesian QQ Poker users request deletion of their personal information?

Yes, users are granted the right to request deletion where no legal retention basis exists. Certain records may be kept for up to 8 years to meet regulatory requirements.

How does QQ Poker protect payment information for players in Indonesia?

Payment records are encrypted at the platform level, and technical security measures are applied across all transactions. In the event of a breach, regulators are notified within 72 hours under GDPR Article 33.

Does QQ Poker share Indonesian users' records with third parties?

Records are shared only with parties required for service delivery, including payment processors, verification bodies, and law enforcement. All recipients are contractually bound to comply with protection standards.

What should Indonesian QQ Poker users do to withdraw consent for marketing communications?

Contact the support team at the email address listed in this privacy policy to withdraw consent at any time. Once withdrawn, your information will no longer be used for promotional purposes.

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